At Joy Event Rentals, we value your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy & Cookie Policy explains the types of personal data we collect and how we use it in connection with our website and services.
We collect personal information you voluntarily provide when you interact with our site, including:
Newsletter signup form: Name and email address
Checkout and reservation process: Name, email, phone number, and delivery address
We may also collect non-personally identifiable information through cookies and third-party tools, including your browser type, IP address, device, and behavior on our website (such as pages visited and time spent).
We use Microsoft Clarity, a behavior analytics tool, to better understand how users interact with our website. Clarity captures anonymous data such as mouse movements, clicks, scrolls, and basic device information. This helps us identify usability issues and improve the user experience.
Clarity does not collect sensitive information such as passwords or payment details. Data is anonymized and processed in accordance with the Microsoft Privacy Statement.
In addition to Clarity, we also use:
Google Analytics (to understand website traffic and behavior)
Facebook Pixel (for advertising and remarketing purposes)
MailerLite (to manage email marketing and newsletters)
These services may collect or receive information from your browser when you visit our site and use that information to provide measurement services or targeted ads.
We use your data to:
Process your rental inquiries and transactions
Improve website functionality and user experience
Send newsletters or promotional emails (only if you opted in)
Provide customer support and respond to inquiries
Track and analyze usage through analytics platforms
We do not sell or rent your personal information to third parties.
In rare cases, if your rental involves one of our trusted third-party vendors, we may share your contact information only after informing you and with your permission, to help facilitate the order or delivery process.
Our website uses cookies and similar technologies to:
Remember your preferences
Analyze site usage
Serve personalized ads
You may disable cookies in your browser settings, but some features of the website may not function properly.
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including for accounting, legal, or reporting requirements.
If you are a resident of the United States, you have the right to:
Request access to your personal information
Correct or update any inaccuracies
Request deletion of your personal data
To make any such requests, please contact us at info@JoyEventRentals.com.
This website is intended for users located in the United States and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: November 27, 2025