“‘Exact Time’ delivery incurs an additional cost because it requires prioritizing your delivery at a specific time, which disrupts our regular schedule. This service demands extra resources, such as additional staff or vehicles, to ensure your rental items arrive precisely when needed, making it more resource-intensive.
We only accept credit card payments.
To make sure you get the best selection, don’t wait. Normally, a month prior to your event date, stock is running low.
A damage waiver is an optional fee you can add to your rental that covers accidental damage to the rented items during your event. It protects you from having to pay for repairs or replacements of equipment if it gets damaged through normal use. However, it does not cover loss, theft, or intentional damage.
A damage waiver usually covers accidental damage to rental items, but does not cover everything. Most waivers have exceptions that still hold the client responsible. Common exclusions include:
The item was lost or stolen.
The damage was due to negligence, misuse, or abuse (e.g. using a tent in high winds against instructions).
The waiver only covers minor damages, not total destruction or excessive repair costs.
You failed to follow setup, takedown, or storage guidelines.
The damage occurred due to unauthorized use or sub-renting.
You violated any rental agreement terms.
Read the damage waiver policy carefully—look for exclusions.
Ask the rental company what exactly is covered and what isn’t.
Request a copy of the waiver agreement if not provided.
If you’re unsure, consider getting event insurance to cover liabilities.
Absolutely! However, please note that orders placed within 72 hours of the event may incur additional charges.
To help us avoid delays and make sure your delivery and setup go smoothly, please be clear about the following: